A Message Regarding the Lack of Water Supply at Aura Condominiums

We learned on the morning of Saturday, January 25 that water had been cut off to the residents of Aura, a mixed-used 80-storey building completed by Canderel Residential in 2014.

Canderel was the project’s developer. It currently only manages the ground floor and above ground retail as well as the complex’s shared facilities (i.e. loading dock, elevators, escalators etc.). It does not manage the residential portion of the complex which is without water. The retail portion, which uses a separate water line, has full water service.

We have reached out, and have been in constant contact over the weekend, with the management company responsible for the residential condominiums. We have offered our expertise and assistance as this situation has evolved over the weekend.

We remain ready to assist the residential manager in any way possible.


Michael Di Grappa

Senior Vice-President, Property Management

Residential Communities


Welcome to Canderel Residential. Extraordinary residences. Exceptional locations. Exquisite design.

For more than 40 years, the Canderel Group has been designing and building some of Canada’s most engaging communities. We have marketed and sold over 7,600 condominiums to satisfied homeowners. Canadians have looked to us for a place to call home across the country, representing over $5 billion in real estate, and 30 million square feet. We redefine communities, cities, and the way you live.

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I invested in Aura because I had confidence in Canderel as a developer and I knew the location and podium retail would make my two-bedroom unit easy to rent, which proved to be true. Furthermore, I'd be happy if one of my kids eventually wanted to live there.

David Van, 44th floor



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